The County Executive Committee Member for Water, Irrigation, Environment, Sanitation and Climate Change, Hon. Onesmus Kuyu, convened a high-level performance review meeting at the Machakos Conference Center with the six licensed water service providers operating within the county. The meeting aimed to evaluate performance for Financial Year 2025/2026 and chart strategies for sustainable service delivery.
A major focus of the review was financial performance and Own Source Revenue (OSR) strengthening. Key discussions included improving billing efficiency, reducing Non-Revenue Water (NRW), enhancing metering accuracy, digitizing billing systems, cleansing customer databases, and reinforcing debt collection mechanisms to boost financial stability.
Expenditure management was also scrutinized, with providers urged to adhere strictly to approved budgets, implement prudent financial practices, comply with Public Finance Management (PFM) principles, control energy costs, optimize staff ratios, improve procurement efficiency, and ensure effective absorption of capital development funds. Rationalization of recurrent expenditure was highlighted as key to long-term sustainability.
The meeting further assessed customer growth and service coverage, including the rollout of new water connections, network expansion, service reliability, and elimination of illegal connections. Hon. Kuyu emphasized that expansion must align with infrastructure capacity and sustainable water resource management.
Debt management was another critical area, covering supplier obligations, inter-agency liabilities, historical debts, and aged receivables. Providers were instructed to develop structured debt repayment plans and strengthen receivables recovery strategies to improve cash flow and operational resilience.
Hon. Onesmus Kuyu reaffirmed that, under the leadership of H.E. Governor Wavinya Ndeti, the County Government is committed to enhancing water service delivery through financial discipline, operational efficiency, and expanded access, directing service providers to transition from survival mode to sustainable, growth-oriented operations that meet the needs of Machakos residents.
